Your data privacy is fundamental to how we build and operate EventZR.
Last updated: 1 March 2026
EventZR Pvt Ltd is the data controller responsible for your personal data.
Registered Address: EventZR Pvt Ltd, Mumbai, Maharashtra, India
EU Representative: EventZR EU Representative, Dublin, Ireland
We process personal data for the following purposes under the legal bases specified:
Account creation and authentication
Legal basis: Contract performance
Data: Name, email, phone number, authentication credentials
Event management and ticketing
Legal basis: Contract performance
Data: Event preferences, booking history, payment details
AI-powered recommendations
Legal basis: Legitimate interest
Data: Interaction history, preferences (anonymised for model training)
Communication via WhatsApp
Legal basis: Consent
Data: Phone number, message content, conversation history
Analytics and platform improvement
Legal basis: Legitimate interest
Data: Usage patterns, feature adoption, performance metrics (aggregated)
Legal compliance and fraud prevention
Legal basis: Legal obligation
Data: Transaction records, IP addresses, audit logs
Under the GDPR, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you. We will respond within 30 days.
Request correction of inaccurate or incomplete personal data at any time.
Request deletion of your personal data, subject to legal retention obligations.
Receive your data in a structured, machine-readable format (JSON/CSV).
Object to processing based on legitimate interest, including profiling and AI recommendations.
Request limitation of processing while we verify your concerns or objections.
To exercise any of these rights, email privacy@eventzr.com or use the Data Rights section in your account settings.
We retain personal data only as long as necessary for the purposes outlined above:
| Data Category | Retention Period |
|---|---|
| Account data | Duration of account + 30 days after deletion |
| Transaction records | 7 years (legal requirement) |
| Communication logs | 2 years |
| Analytics data | 26 months (aggregated indefinitely) |
| Audit logs | 5 years |
EventZR operates globally with infrastructure in multiple AWS regions. Personal data may be transferred to and processed in:
Transfers outside the EEA are protected by Standard Contractual Clauses (SCCs) and AWS Data Processing Addendum. EU users' data is processed within eu-west-1 by default.
For GDPR-related enquiries, contact our Data Protection Officer:
Email: privacy@eventzr.com
Response time: Within 72 hours for all privacy requests
If you are unsatisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority.
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